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Education:
- DSW, University of California at Los Angeles, 1981
- MSW, San Diego State University, 1975
- BA, San Diego State College, 1970
Scholarly Areas: Teaching: Social Work Administration, Social Policy
Research: Leadership, organizational change, organization effectiveness, program evaluation
Biography: Dr. Packard teaches administration and social policy courses in the School of Social Work at SDSU and conducts research and consultation projects through the Academy for Professional Excellence in the SDSU School of Social Work. He is a faculty consultant with the Academy's Southern Area Consortium for Human Services (SACHS), which includes eight county human service agencies in Southern California. He currently consults with the SACHS Leaders in Action initiative, training managers in the SACHS counties for executive positions.
For over 25 years he has been an organization development consultant specializing in human service and government organizations, including 6 1/2 years in the City of San Diego's Organization Effectiveness Program, which he managed for 1 1/2 years. He has consulted with organizations ranging in size from 10,000 to 5 employees. He has published articles on his consulting projects and the results of his research in the areas of organizational effectiveness, organizational change, and the quality of working life. He has coauthored Management of Human Service Programs and co-edited Managing the Challenges in Human Service Organizations: A Casebook. He has been the director of two community-based human services organizations, and has been a program evaluator for the County of San Diego.
Selected Publications:
- (in press) Staff perceptions of variables affecting performance in human service organizations. Nonprofit and Voluntary Sector Quarterly.
- Managing and Leading Human Service Organizations: A Casebook. Thousand Oaks, CA: Sage Publications, 2009.
- Packard, T. (2009) Leadership and performance in human service organizations. In Patti, R. (editors), Handbook of Human Services Management. 2nd Ed. Thousand Oaks, CA: Sage Publications, 143-164.
- Packard, T., and Austin, M. (2009) Using a comprehensive case-based examination to evaluate and integrate student learning in social work administration. Journal of Teaching in Social Work. 29: 198-208.
- Austin, M., and Packard, T. (2009) Case-based learning: Educating future human service managers. Journal of Teaching in Social Work. 29: -.
- Packard, T. (2008) "Organizational development and change." In Mizrahi, T., and Davis, L. (editors), Encyclopedia of Social Work, 20th Ed. New York: Oxford University Press, 324-327.
- Packard, T., Patti, R., Daly, D., Tucker-Tatlow, J., and Farrell, C. (2008) Cutback Management Strategies: Experiences In Nine County Human Service Agencies. Administration in Social Work,. 32(1): 55-75.
- Lewis, J., Packard, T., and Lewis, M. Management of Human Service Programs, 4th Ed. Belmont, CA: Thompson/Brooks Cole, 2007.
- Packard, T., Jones, L., and Nahrstedt, K. (2006) Using the Image Exchange to Enhance Interdisciplinary Team Building in Child Welfare. Child & Adolescent Social Work Journal. 23(1): 86-106.
- Packard, T. (2004) Issues in Designing and Adapting an Administration Concentration. Administration in Social Work. 28: 5-20.
- Packard, T. (2004) The supervisor as transformational leader. In Austin, M., and Hopkins, K. (editors), Supervision as Collaboration in the Human Services. Thousand Oaks, CA: Sage Publications, 151-163.
- Carrilio, T., Packard, T., and Clapp, J. (2003) Nothing in-Nothing Out: Barriers to the Use of Performance Data in Social Service Programs. Administration in Social Work. 27: 61-75.
- Jones, L., Packard, T., and Nahrstedt, K. (2002) Evaluation of a Training Curriculum for Inter--Agency Collaboration. Journal of Community Practic. 10: 23-40.
- Quintanilla, G., and Packard, T. (2002) A Participatory Evaluation of an Inner-city Science Enrichment Program. Evaluation and Program Planning. 25: 15-22.
- Roberts-DeGennaro, M., and Packard, T. (2002) A Framework for Developing a Social Administration Concentration. Journal of Teaching in Social Work. 22: 61-77.
- Packard, T. (2001) Building Commitment Through Mission and Values: The Case of a Homeless Shelter. Administration in Social Work. 25: 35-52.
- Packard, T. (2001) Enhancing Site-based Governance Through Organization Development: A New Role for School Social Workers. Children & Schools. 23: 101-114.
- Packard, T (2000) The Management Audit as a Teaching and Organizational Change Tool. Journal of Social Work Education. 36(1): 39-52.
- Packard, T, Jones, L, Gross, E, Hohman, M, and Fong, T (2000) Using focus groups to design an interdisciplinary training program for child welfare workers. Professional Development: The International Journal of Continuing Social Work Education. 3(3): 18-25.
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